Q I V O R A N T A

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Qivoranta is an AI-powered customer-service platform that helps businesses provide immediate assistance, automate routine interactions and deliver better customer experiences.

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AI Solutions for Better Customer & Employee Experiences

Whether you need to improve customer support, automate repetitive communication or help employees access information, Qivoranta can be configured around your operational requirements.

AI Customer Support

Give Customers Immediate Access to Assistance

Use Qivoranta as the first point of contact for common customer inquiries. The agent can provide approved information, help users navigate services and escalate more complex requests to your support team. Suitable for:

  • Frequently asked questions
  • Account and service guidance
  • Policy explanations
  • Basic troubleshooting
  • Request categorization
  • Status inquiries
  • Customer onboarding
  • Human-agent escalation
AI Lead Qualification

Turn Customer Conversations into Qualified Opportunities

Qivoranta can engage website visitors, understand their requirements and collect the information your sales team needs. Suitable for:

  • Initial customer inquiries
  • Service selection
  • Budget-range collection
  • Contact-information collection
  • Requirement discovery
  • Consultation requests
  • Lead categorization
  • Sales-team routing
AI Appointment Assistance

Make It Easier for Customers to Access Your Services

Help customers understand available services, required information and appointment procedures. Where supported by the connected system, Qivoranta can guide users toward available booking options. Suitable for:

  • Clinics
  • Salons
  • Professional consultants
  • Educational institutions
  • Government offices
  • Service centres
  • Property agencies
  • Hospitality businesses
AI Knowledge Assistant

Make Business Knowledge Easier to Access

Provide employees or customers with a conversational way to find information from approved documents and resources. Suitable for:

  • Internal policies
  • Employee onboarding
  • Product documentation
  • Standard operating procedures
  • Training materials
  • Technical information
  • Service guidelines
  • Internal frequently asked questions
Custom AI Workflows

Move Beyond Questions and Answers

Qivoranta can be connected with business systems to support structured processes and actions. Potential workflows include: Suitable for:

  • Creating a support request
  • Collecting customer information
  • Checking a request status
  • Updating selected records
  • Sending notifications
  • Scheduling a consultation
  • Routing a lead
  • Starting an approval process
  • Generating an interaction summary
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Find the Right Qivoranta Solution

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Book a Demo

Tell us about your customer-service requirements and we will show you how Qivoranta can be configured for your organization.